Stock beverage station(s) (ice, juices, glassware, sugar packets, etc.) based on anticipated needs.Must balance out and turn in any cash equivalent slips with balance sheet attached to the Revenue Audit box. Must take out till from Cage, turn in till at end of shift. When acting as a money handling team member, all requirements/job duties from a cashier/beverage server will apply. When necessary, acts as a beverage server or cashier.Ensure the quality and presentation of food items meet or exceed the expectations of the guest.Collect appropriate guest payment for food and beverage services as required.Accurately record all sales in the point of sale system (POS) as required.Remove dirty dishes, silverware, cups, glasses, napkins and other items from tables without inconveniencing guests.Periodically check on guests to ensure their service needs are met.
KICKAPOO LUCKY EAGLE CASINO PROFESSIONAL
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Observe guests, anticipate needs and complete all steps of service as assigned.Maintain knowledge of the dining menu and any special items being offered.Answer menu questions posed by guests and offer food item recommendations.Ensure the highest possible standards of guest services by properly listening and responding to guest and employee concerns and questions.Ensure compliance with the applicable Tribal, Federal and other laws, gaming regulations and Kickapoo Lucky Eagle Casino Policies and Procedures.While performing the duties of this position, the team member is required to have and maintain a positive demeanor and pleasant attitude towards all guests and team members. The server provides an excellent dining experience to our diversified guests in various casino restaurants and food venues while maintaining extensive food and beverage knowledge and providing great guest service.